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Showing posts from May, 2013

Managing Change...Again

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In my years as a Borders Manager Trainer, I trained many new or newly promoted managers in a variety of management-related segments. But my favorite segment was "Managing Change." This topic included, as you can imagine, the importance of change in an organization (such as your Borders store), how to help your staff with change, WHY change is good, etc. I had stories and anecdotes and real-life examples and visual aids, all to help get across my message in my 90 minute segment: Change is Good and Here's Why. And at the beginning of every one of my "Managing Change" segments, the opening sentence out of my mouth was, without fail: "I'll admit it. I hate change. Hate it." "But," I continued, "I get it. I understand why change is important and necessary and I know how to make it bearable, and I've accepted many changes in my life. But I hate change."   And now, my life is changing in one of those big Life ...

The Horror of Fixing a Sink

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Remember the 2002 horror movie The Ring ? Scary as hell, starring Naomi Watts? I watched it at about 2:00 AM one morning, all alone, scared shitless - but I could not look away. When my bathroom sink recently became too clogged to drain quickly, I expertly pulled out the plug and unearthed this: Well, it looked like this, or at least like this hair. Yeah...gross. Despite throwing up a little bit in my mouth, I got rid of this clump of nastiness and tried to put the plug back in its hole and move on. But it didn't work. I twisted and turned the plug, certain something would work, something would catch, eventually. I've pulled many a plug out to clean out many a drain and I know how it works. I finally got a mini flashlight to find the little thing that connects the plug to the whatever - the thing that makes it work . But it wasn't there - nothing to fit in the hole in the plug was visible. Damn. So I figured I could live with it for a while, then s...